Where can I purchase Bracoo products?
At the moment, our products are exclusively sold online mainly on our website www.bracoo.eu. You can also find the genuine Bracoo products, sold exclusively by Comfytopia Europe BV, on other well known sales online platforms and marketplaces.
What should I do if I have some medical concerns?
Always consult your physician before purchasing and using any sporting braces or rehabilitation accessories. Certain medical condition can cause secondary complications, but professional physicians should be able to advise if this is the case with particular types of support.
What size should I order?
If you are not sure which size to choose, please use our sizing guide located on the product detail page to help you determine which is the best fit for you. If you are still in doubt, simply send us a message via the yellow contact link (top right of the page) and we’ll help you find an appropriate size.
How do I wash my Bracoo product?
We recommend hand-washing all Bracoo product to maximize the durability of our supports. Always use cold water and mild detergent for washing and hang dry afterward.
Can I place a volume order?
Certainly! Please send us an email with your contact information and our dedicated sales representatives will get in touch with you as soon as possible.
Where can I find the product detail and user’s manual?
In each product page, we provide product manual and instruction video. Please click the “User Manual Download” button below the product feature to download more information, or click “Wear Instruction Video” to watch.